If you ever have any issues or queries, please email our customer service team at hello@dearmor.au and we will get back to you within our business hours (8am – 4pm AWST)

As we are based in Australia, our prices are in AUD.

We try to make sure your order is packed and sent as soon as possible so if you need to make changes please contact us here and we’ll do our best to assist you.

Sometimes our orders are processed quite quickly, so we cannot always guarantee we will be able to change item/s before it is been dispatched.

Unfortunately we are unable to cancel online orders once they have been placed.

Once a payment has been received and your order is completed, it is then subject to the returns policy.

Please see our size guide here.

If you believe you have received a faulty item, please reach out to us at
hello@dearmor.id.au and our team will do our best to resolve it as quickly as possible.

Please view our full returns policy here.

Unfortunately at this time, we are unable to offer exchanges. If you wish to change your size or style, we recommend you repurchase and return your original order for a refund in accordance with our return conditions. Stock may sell out prior to you repurchasing, so please be mindful when returning your item.

Our shipping rates can be viewed here.

Please see our shipping times here.

At this stage, unfortunately we do not offer international shipping.

We are currently unable to offer click + collect as a delivery option for online orders.

All new subscribers will receive an email with a welcome code for 10% off to use on all full priced items. Please note this code is not valid on sale items or gift cards.

No, unfortunately the 10% welcome code cannot be used when purchasing gift cards.

Unfortunately, all sale items are considered ‘final sale’ and are not refundable.